About Goaldis

People can be empowered to overcome their barriers

Goaldis Community Services was set up by experienced disability professionals who specialise in challenging behaviours and mental health. We believe in equality and inclusion for everybody.

Woman in a wheelchair watering plants in her gardenYour goals lead
A support worker helping a woman in a wheelchair with an exercise at home
Who we are

Support built on experience

Goaldis has specialist experience in working with participants who have complex mental health needs, and in understanding the unique nature of their support needs.

We aim to provide the supports participants need to manage their mental health and to work towards their goals and, with a special touch, their dreams.

  • A registered NDIS provider
  • Six services, one team
  • Greater Western Sydney, Ryde and the Hills
What guides us

Three words, every shift

Empowerment

Stop missing out and start participating.

Dignity

Choose independence and living with pride.

Lifestyle

Do the things you love and live the way you want to.

Our people

Our frontline support teams

Our frontline support workforce assists participants with personal care, daily living activities, routines, independence and wellbeing. In residential support settings, team members follow individual support guidance, communicate across shifts and raise concerns through established service processes.

Everyday support

Personal care, meals, routines and household tasks, at each person's own pace.

Shared living homes

Teams support residents across nine shared living homes, with 24-hour support arrangements.

Shift handovers

Each shift passes on what the next team needs to know, so support stays consistent.

Raising concerns

Concerns are raised and followed up through our service processes, and families are kept informed with consent.

Your rights

Raising a concern

You have the right to quality, respectful NDIS supports. If something is not right, tell us first: call 1300 212 035 or email info@goaldis.com.au. We will listen, take it seriously and work with you to put it right.

You can also contact the NDIS Quality and Safeguards Commission on 1800 035 544 (free call from landlines) or report an issue online. If someone's life might be at risk, call triple zero (000).

Source: NDIS Commission, Report an issue or make a complaint (last updated 31 Aug 2026)

Working together

Better together

We work with the people already in your corner, to get the best outcomes for NDIS participants.

Families

Planning support together with the people who know you best.

Support coordinators

Working with your coordinator so support fits your plan and your goals.

Social workers

Working alongside your social worker towards the same goals.

Health professionals

Working with the health system, including on transition plans.

Other NDIS providers

Coordinating with the other providers in your support network.

Transition plans

With families, support networks and the health system, we help develop plans that cover each part of a person's care needs.

Registered, and easy to check

Goaldis Pty Ltd (ABN 21 645 529 835) is a registered NDIS provider. You can see our registration on the NDIS Quality and Safeguards Commission's public register.

Where we work

Three Sydney regions

Greater Western Sydney

From Parramatta to the foothills of the Blue Mountains.

Ryde and Macquarie Park

From Gladesville to North Ryde.

The Hills

Including Norwest, Cherrybrook and Kellyville.

Nearby but not listed? Call us and ask.