Registered NDIS provider, see the NDIS Commission register
Western Sydney, Ryde and the Hills
Registered NDIS provider. Check the NDIS Commission register
Registered NDIS provider. Check the NDIS Commission register
Care for a child with disability away from the family home for 3 or more nights in any 7 days. Personalised to each child, with child safety at the heart of what we do.
Greater Western Sydney, Ryde and Macquarie Park, and The Hills
Specialised substitute residential care is an arrangement between a parent and an organisation for a child to receive care away from their usual home for 3 or more nights in any 7-day period. The care must be for respite or behaviour support, or funded by the National Disability Insurance Scheme (NDIS).
SSRC replaced voluntary out-of-home care in NSW on 1 September 2022, and is regulated under the Child Safe Scheme.
Source: NSW Office of the Children's Guardian, About SSRC (updated 23 Feb 2026)
The Office of the Children's Guardian describes the kinds of care SSRC covers. It can be one-time emergency care or regular, long-term care, depending on what a child needs, and can include:
3 or more nights within 7 days (the nights don't need to be in a row).
Overnight or short-term stays in a group home or respite setting.
Overnight stays of 3 or more nights with a host family.
Residential care for children who need ongoing support.
Camps of 3 or more nights focused on respite or behaviour support.
One-time emergency care, or regular care planned over time.
These are the types of SSRC described by the Office of the Children's Guardian. Which care Goaldis provides for your child, where and when, is discussed with you and agreed before care begins. Call 1300 212 035 to talk it through.
We take the time to understand each child, their disability and their goals, then build a plan to help them get there.
Goaldis was set up by disability professionals with backgrounds in challenging behaviours and mental health. If a child has a support plan from other practitioners, we work with the family so care at Goaldis follows the same plan.
The safety and wellbeing of children is at the heart of everything we do. Every child has the right to feel safe and secure, and to be free from harm and abuse.
Regular training and support, so everyone at Goaldis knows their responsibility to keep children safe.
We listen to children, take their concerns seriously and respond promptly to any concern.
We review and update our policies and procedures regularly against child safety standards.
What families can check, from the Office of the Children's Guardian: staff working with children must have a verified Working with Children Check clearance and may need an NDIS Worker Check, and you can ask to see a provider's child safe policies, code of conduct and complaint process. Information for parents
Raising a concern: talk to us first on 1300 212 035 or info@goaldis.com.au. If you are still concerned, you can report it to the Office of the Children's Guardian. If you think a child is at risk of harm from abuse or neglect, call the Child Protection Helpline on 132 111 (24 hours, 7 days). For a concern about an NDIS provider, contact the NDIS Quality and Safeguards Commission on 1800 035 544. If a child is in immediate danger, call triple zero (000).
Call us, send a message, or ask your support coordinator or another professional to refer you.
We listen to what you want to do and look at your NDIS plan together. There is no pressure to decide on the spot.
We confirm availability, agree your supports in a service agreement, then match you with support workers who suit you and keep checking in.
Still unsure? Call 1300 212 035. There are no silly questions.
Goaldis Community Services is a registered NDIS provider: check the NDIS Commission register. This page is general information from Goaldis, checked against official NDIS sources. Current as at October 2026.
In Greater Western Sydney (Parramatta to the foothills of the Blue Mountains), Ryde and Macquarie Park (Gladesville to North Ryde), and The Hills (Norwest, Cherrybrook, Kellyville). Live somewhere else in Sydney? Call 1300 212 035 and ask us.
An arrangement between a parent and an organisation for a child to receive care away from their usual home for 3 or more nights in any 7-day period. It replaced voluntary out-of-home care in NSW on 1 September 2022. Source: Office of the Children's Guardian.
Yes. The care must be for respite or behaviour support, or funded by the NDIS.
No. It is 3 or more nights in any 7-day period, and they don't need to be consecutive.
The Office of the Children's Guardian suggests families review the organisation's child safe policies, procedures and code of conduct, and learn about its complaint process. Staff working with children must have a verified Working with Children Check clearance and may need an NDIS Worker Check. See information for parents.
Call 1300 212 035 and we will talk through your child's needs and what care could look like. There is no pressure to decide on the spot.